Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-oem-parts-replacement.collision-talk.com (hereafter referred to as “Tesla OEM parts replacement,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services linked to our website. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  • Using our applications and services as an authorized user
  • Visiting our websites associated with this Privacy Statement
  • Engaging with us through various communication channels, including email, phone, or text messages

Personal Data Collection

We collect several types of personal information to enhance your experience and provide the requested services. This includes:

  • Account Information: Details required to create and manage your user account, such as your name, username, and password.
  • Payment Information: Credit or debit card details, billing address, and payment history for processing transactions securely.
  • Financial Information: Bank account information if you choose to link it for faster payments or other financial services.
  • Purchase Information: Product/service preferences, purchase history, order details, and delivery addresses.
  • Mobile Device Identifiers: Unique device IDs, device type, operating system, and mobile network data to improve our applications’ performance.
  • Location Data: GPS coordinates and location services data to tailor content and offers based on your geographical position.
  • Feedback: Your responses to surveys, feedback forms, or product reviews to enhance our services.
  • Social Media Information: If you choose to log in through social media accounts, we may collect information from those platforms (with your permission).
  • Product Information: Details about the products you show interest in or purchase on our website.

We obtain this data through various methods: user input forms, account setup, online transactions, device settings, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our platform and gather valuable insights for improvement:

  • Strictly Necessary Cookies: These are essential for navigating our website and using its core functionality. They ensure the secure operation of our services.
  • Preference Cookies: We use these to remember your preferences, language settings, and display options to provide a personalized experience.
  • Analytics Cookies: Our analytics partners employ these cookies to collect information about your usage patterns on our site for statistical analysis and to improve our platform’s performance.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

The protection of your data is of utmost importance to us. We have implemented robust security measures to safeguard your personal information:

  • Employing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or directed at children, and we do not knowingly collect personal information from minors. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to ask for corrections or updates if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data in certain circumstances.
  • Restriction: The ability to limit how we process your personal information under specific conditions.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for certain purposes, including marketing or profiling.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please reach out to our privacy team at [email protected], and we will respond promptly.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscribing from our communications:

Email: [email protected]

Mailing Address: [Privacy Team Contact Address]

We appreciate your trust in us. By using our services and providing personal data, you agree to the terms outlined in this Privacy Policy.